In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Do you offer a guarantee?
Yes, we offer a money back guarantee. If for any reason you are not happy with LiquidVPN cancel...
Do you limit users data usage or bandwidth available?
No, LiquidVPN will never impose bandwidth restrictions or data caps on a user. In fact we...
What countries are you have VPN servers located in?
LiquidVPN maintains VPN infrastructure all over the world. We select the best regional hotspots...
How fast are your VPN servers?
LiquidVPN only runs dedicated baremetal servers with 1 Gbps or 10 Gbps ports. We only use premium...
Do you provide OpenVPN configuration files for 3rd party VPN clients?
Yes. We provide OpenVPN configuration files for many different operating systems. You can...