In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

Also Read

What kind of encryption does LiquidVPN use?
LiquidVPN implements the highest level of encryption natively supported by each of our VPN...
Do you block any ports or types of traffic?
No we do not block any ports out right. Port 25, 22, 21, 23 are monitored for abuse, if our...
Can I change my invoice payment method?
Yes you can. You will need to do it from your account details screen...
Do you offer a guarantee?
Yes, we offer a money back guarantee. If for any reason you are not happy with LiquidVPN cancel...
What is the best way to do a speedtest?
It is very important when doing a speedtest from a website like www.speedtest.net that you do a...