In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Will LiquidVPN work with my router?
Because we offer OpenVPN, PPTP and L2TP LiquidVPN should work with most routers. Routers with the...
Do you offer TCP and UDP OpenVPN connections?
Yes, and we provide several ports for each type of network topology we offer.
Do you limit users data usage or bandwidth available?
No, LiquidVPN will never impose bandwidth restrictions or data caps on a user. In fact we...
What if I cant find the answer I am looking for?
The first place to look for answers is our knowledgebase. Use the search feature to look for an...
How do you handle abuse?
When an ISP sends an abuse report we will post it on our transparency reports along with our...

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