In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Can I change my invoice payment method?
Yes you can. You will need to do it from your account details screen...
Will LiquidVPN work with my router?
Because we offer OpenVPN, PPTP and L2TP LiquidVPN should work with most routers. Routers with the...
How do you handle abuse?
When an ISP sends an abuse report we will post it on our transparency reports along with our...
Can I use Bittorrent and P2P?
Yes, LiquidVPN fully supports bittorrent and P2P on all of our servers. We will never censor P2P...
Are there any hardware requirements to use LiquidVPN?
A VPN client will run on virtually any semi modern device. It should be noted that the CPU power...

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