In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Will LiquidVPN work with my router?
Because we offer OpenVPN, PPTP and L2TP LiquidVPN should work with most routers. Routers with the...
How fast are your VPN servers?
LiquidVPN only runs dedicated baremetal servers with 1 Gbps or 10 Gbps ports. We only use premium...
Can I use LiquidVPN instead of my ISP?
No, a VPN works in conjunction with your internet connection. It cannot be used to replace your...
What kind of encryption does LiquidVPN use?
LiquidVPN implements the highest level of encryption natively supported by each of our VPN...
Are there any hardware requirements to use LiquidVPN?
A VPN client will run on virtually any semi modern device. It should be noted that the CPU power...

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