In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Can I use LiquidVPN on more than one device?
Yes, you can use LiquidVPN from as many different devices as you want. The only restriction we...
Does LiquidVPN monitor or log users activity?
We do not maintain any logs on users activity, timestamps, or amount of data transferred. We can...
Can I use LiquidVPN on a mobile device?
The short answer is yes However we have not released our mobile VPN client yet so you will need...
How do you handle abuse?
When an ISP sends an abuse report we will post it on our transparency reports along with our...
What if I cant find the answer I am looking for?
The first place to look for answers is our knowledgebase. Use the search feature to look for an...

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