In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Will LiquidVPN work with my router?
Because we offer OpenVPN, PPTP and L2TP LiquidVPN should work with most routers. Routers with the...
Am I completely anonymous with LiquidVPN?
LiquidVPN is a privacy service. It is important to note that by design a VPN does not provide an...
Do you limit users data usage or bandwidth available?
No, LiquidVPN will never impose bandwidth restrictions or data caps on a user. In fact we...
How fast are your VPN servers?
LiquidVPN only runs dedicated baremetal servers with 1 Gbps or 10 Gbps ports. We only use premium...
Do you own your own servers?
We lease or colocate all of our infrastructure. Every server on our network has a dedicated 1Gbps...

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