In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Do you own your own servers?
We lease or colocate all of our infrastructure. Every server on our network has a dedicated 1Gbps...
Can I use LiquidVPN instead of my ISP?
No, a VPN works in conjunction with your internet connection. It cannot be used to replace your...
Can I use LiquidVPN on more than one device?
Yes, you can use LiquidVPN from as many different devices as you want. The only restriction we...
What countries are you have VPN servers located in?
LiquidVPN maintains VPN infrastructure all over the world. We select the best regional hotspots...
Can I use LiquidVPN on a mobile device?
The short answer is yes However we have not released our mobile VPN client yet so you will need...

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