In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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What countries are you have VPN servers located in?
LiquidVPN maintains VPN infrastructure all over the world. We select the best regional hotspots...
Can I use LiquidVPN on more than one device?
Yes, you can use LiquidVPN from as many different devices as you want. The only restriction we...
Do you own your own servers?
We lease or colocate all of our infrastructure. Every server on our network has a dedicated 1Gbps...
Can I change my invoice payment method?
Yes you can. You will need to do it from your account details screen...
Do you offer a guarantee?
Yes, we offer a money back guarantee. If for any reason you are not happy with LiquidVPN cancel...

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