In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Does LiquidVPN monitor or log users activity?
We do not maintain any logs on users activity, timestamps, or amount of data transferred. We can...
Will LiquidVPN work with my router?
Because we offer OpenVPN, PPTP and L2TP LiquidVPN should work with most routers. Routers with the...
Can I use LiquidVPN on a mobile device?
The short answer is yes However we have not released our mobile VPN client yet so you will need...
Where is LiquidVPN located and what are your countries logging policies?
LiquidVPN is located in the United States. The United States does not have any logging policies....
Can I use LiquidVPN on more than one device?
Yes, you can use LiquidVPN from as many different devices as you want. The only restriction we...

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