In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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How do I cancel my subscription?
To cancel your subscription click the VPN Administration button on the left hand menu of...
Can I use LiquidVPN on more than one device?
Yes, you can use LiquidVPN from as many different devices as you want. The only restriction we...
Do you offer a guarantee?
Yes, we offer a money back guarantee. If for any reason you are not happy with LiquidVPN cancel...
How do you handle abuse?
When an ISP sends an abuse report we will post it on our transparency reports along with our...
What if I cant find the answer I am looking for?
The first place to look for answers is our knowledgebase. Use the search feature to look for an...

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