In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Can I use LiquidVPN on more than one device?
Yes, you can use LiquidVPN from as many different devices as you want. The only restriction we...
Do you block any ports or types of traffic?
No we do not block any ports out right. Port 25, 22, 21, 23 are monitored for abuse, if our...
How do you handle abuse?
When an ISP sends an abuse report we will post it on our transparency reports along with our...
Am I completely anonymous with LiquidVPN?
LiquidVPN is a privacy service. It is important to note that by design a VPN does not provide an...
Can I use Bittorrent and P2P?
Yes, LiquidVPN fully supports bittorrent and P2P on all of our servers. We will never censor P2P...

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