In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Do you provide OpenVPN configuration files for 3rd party VPN clients?
Yes. We provide OpenVPN configuration files for many different operating systems. You can...
Where is LiquidVPN located and what are your countries logging policies?
LiquidVPN is located in the United States. The United States does not have any logging policies....
Can I use Bittorrent and P2P?
Yes, LiquidVPN fully supports bittorrent and P2P on all of our servers. We will never censor P2P...
Can I use LiquidVPN on more than one device?
Yes, you can use LiquidVPN from as many different devices as you want. The only restriction we...
How do you handle abuse?
When an ISP sends an abuse report we will post it on our transparency reports along with our...

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