In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Where is LiquidVPN located and what are your countries logging policies?
LiquidVPN is located in the United States. The United States does not have any logging policies....
What if I cant find the answer I am looking for?
The first place to look for answers is our knowledgebase. Use the search feature to look for an...
Do you offer a guarantee?
Yes, we offer a money back guarantee. If for any reason you are not happy with LiquidVPN cancel...
What methods of payment does LiquidVPN accept?
We accept the following currenciesPaypal, Credit Cards, Cash, Bitcoin, Litecoin, Peercoin,...
What kind of encryption does LiquidVPN use?
LiquidVPN implements the highest level of encryption natively supported by each of our VPN...

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