In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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What countries are you have VPN servers located in?
LiquidVPN maintains VPN infrastructure all over the world. We select the best regional hotspots...
Do you offer TCP and UDP OpenVPN connections?
Yes, and we provide several ports for each type of network topology we offer.
Can I use Bittorrent and P2P?
Yes, LiquidVPN fully supports bittorrent and P2P on all of our servers. We will never censor P2P...
What kind of encryption does LiquidVPN use?
LiquidVPN implements the highest level of encryption natively supported by each of our VPN...
Am I completely anonymous with LiquidVPN?
LiquidVPN is a privacy service. It is important to note that by design a VPN does not provide an...