In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Can I change my invoice payment method?
Yes you can. You will need to do it from your account details screen...
Do you own your own servers?
We lease or colocate all of our infrastructure. Every server on our network has a dedicated 1Gbps...
Do you offer TCP and UDP OpenVPN connections?
Yes, and we provide several ports for each type of network topology we offer.
How do I cancel my subscription?
To cancel your subscription click the VPN Administration button on the left hand menu of...
Do you offer a guarantee?
Yes, we offer a money back guarantee. If for any reason you are not happy with LiquidVPN cancel...