In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Do you offer TCP and UDP OpenVPN connections?
Yes, and we provide several ports for each type of network topology we offer.
Do you block any ports or types of traffic?
No we do not block any ports out right. Port 25, 22, 21, 23 are monitored for abuse, if our...
Do you limit users data usage or bandwidth available?
No, LiquidVPN will never impose bandwidth restrictions or data caps on a user. In fact we...
Do you offer a guarantee?
Yes, we offer a money back guarantee. If for any reason you are not happy with LiquidVPN cancel...
Do you provide OpenVPN configuration files for 3rd party VPN clients?
Yes. We provide OpenVPN configuration files for many different operating systems. You can...

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