In order to keep costs down we provide technical support and remote assistance via trouble ticket only. Technical support tickets are usually answered within 30 minutes of opening the ticket except during the wee night hours when it could take a couple hours to get an answer. Sales and billing support requests are usually answered within an hour of opening the ticket. If you would like to be notified when new forms of support become available please like us on Facebook and follow us on Twitter

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Can I change my invoice payment method?
Yes you can. You will need to do it from your account details screen...
Can I use LiquidVPN on a mobile device?
The short answer is yes However we have not released our mobile VPN client yet so you will need...
What kind of encryption does LiquidVPN use?
LiquidVPN implements the highest level of encryption natively supported by each of our VPN...
Do you offer a guarantee?
Yes, we offer a money back guarantee. If for any reason you are not happy with LiquidVPN cancel...
How fast are your VPN servers?
LiquidVPN only runs dedicated baremetal servers with 1 Gbps or 10 Gbps ports. We only use premium...

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